FAQ

In winter, due to the amount of bookings we have, we do not provide late checkouts or early check ins.

However out of the ski season, we will try to be as accommodating as possible based on availability.

Mobile coverage is out of our control and dependent on the terrain and mobile provider. Telstra is your best option, as other providers do not service this area or have limited coverage. Play Shack has excellent Telstra coverage.

Unfortunately no pets are allowed at Play Shack

For the comfort of our guests, smoking is not permitted at Play Shack

Smoking of course is permitted outside as long as cigarette butts are put out and not disposed of onto the grounds.

The drive from Melbourne CBD is approximately 225km travelling via Yea, Bonnie Doon and Mansfield. It usually takes 3hrs to Play Shack.

Once in Mansfield, Play Shack is approximately 20 minutes along the Mansfield Mt Buller Rd. Please note, as there may be no fuel available beyond Mansfield, it may be a good idea to get some when you arrive there.

Mansfield has 2 large service stations.

During winter, and most weekends over the summer, the Mirimbah store sells fuel, although slightly expensive.

t: 03 5777 5529
e: Enquiries@mirimbah.com.au
w: www.mirimbah.com.au

Carrying fitted wheel chains is a legal requirement in winter (chains can be bought or hired at most ski shops in Melbourne or Mansfield). It is policed.

If you have a diesel powered car and plan to park in the on-mountain parking, we suggest you fill/top up with Alpine Fuel to prevent diesel freezing. Alpine Fuel is available at all service stations in Mansfield.

Unleaded petrol powered cars are fine.

Mt Buller Village is largely a car free resort in winter, and the majority of cars are parked 1.5km below the village in a series of large car parks that are on the way up to the mountain.

To get to the on-mountain parking, enter Mt Buller resort via the resort entrance at Mirimbah (where you will need to pay resort entry fees, keep driving up the Mt Buller Rd until you see a parking attendant, who will direct you to an appropriate parking place. There are free shuttle busses to take you to the Mt Buller Village. It usually takes 20-30 minutes to the Mt Buller Village from Play Shack.

If you are coming in summer you can drive straight to the Mt Buller Village.

Yes, Mansfield Mt Buller Bus Lines (MMBL) run regular shuttles up to the Mt Buller Village departing from Mansfield with stops at Pinnacle Valley, Merrijig, Sawmill Settlement and Mirimbah. Check with Mansfield Mt Buller Bus Lines for departure times. A free village shuttle operates from the car parks to the village.

t: Mt Buller Office - 03 5777 6070, Mansfield Office - 03 5775 2606
e: enquiries@mmbl.com.au
w: www.mmbl.com.au